murmur

murmur · industry study · September 2026

What AIs say when a dentist looks for software for a clinic

25 questions asked in 4 AI tools, with 99 responses saved as screenshots. No question names a system: these are the questions a clinic owner types before signing with a provider.

This study does not pick a winner. The count is the same for everyone: the name is written in the response or it is not. Anyone that appeared zero times is not on this page, and no company commissioned, reviewed, or paid for this study.

01 · who appears

Three names exceed half of responses, and the fourth is 10 points behind

Simples Dental appears in 74 of the 99 responses, Clinicorp in 67, and Dental Office in 51. These three exceed half; the fourth, Codental, is at 41. There are 32 different systems cited in total, for 375 mentions combined, but most of that total is in the first rows of the table.

systemin how many of the 99 responsesshare of all mentionsaverage position in the listin how many of the 25 questions
Simples Dental74 75%19.7%1.722
Clinicorp67 68%17.9%2.224
Dental Office51 52%13.6%3.222
Codental41 41%10.9%3.020
BlueDental26 26%6.9%4.418
EasyDental19 19%5.1%4.216
Santé Odonto15 15%4.0%3.711
Odontiva13 13%3.5%3.59
Controle Odonto12 12%3.2%4.210
Open Dental8 8%2.1%4.68
OdontoSoft6 6%1.6%4.26
ByDoctor4 4%1.1%4.53
Dentin Cloud4 4%1.1%5.24
SiOdonto4 4%1.1%2.54
Capim3 3%0.8%5.03
Cuspivo3 3%0.8%3.33
Dentalis3 3%0.8%3.32
Dodo Dentist3 3%0.8%6.73
Densist2 2%0.5%5.02
Dentivo2 2%0.5%3.02
Dontus2 2%0.5%4.01
Fácil Fácil2 2%0.5%6.02
HartSystem2 2%0.5%4.02
Clinaro1 1%0.3%4.01
Clinistok1 1%0.3%7.01
Densya1 1%0.3%4.01
DentalGest1 1%0.3%2.01
Dentaline1 1%0.3%4.01
OdontoPro1 1%0.3%2.01
Resyn1 1%0.3%3.01
Smile Dental1 1%0.3%3.01
Triagefy1 1%0.3%8.01
How to read this. The second column shows how many responses the name appeared in. The third is the share that system takes of everything cited: the 32 systems add up to 375 mentions, and this column divides that total. The fourth is where in the list the name tends to appear: 1.0 would mean it is always the first name.
02 · order within the response

Appearing is one thing; being the first name is another

The AI almost never responds with just one system: it averages 3.8 names per response. That is why where a name comes in matters as much as appearing at all. Simples Dental is the one that most often opens the list, with an average position of 1.7. BlueDental is at the other extreme: it appears in 26 responses and comes in at an average position of 4.4, after the reader has already gone through other names.

For systems in the middle of the table, this is where the difference lies between being considered and merely mentioned. A list has a beginning, and whoever reaches its end competes with what the reader has already seen.

03 · one tool is not another

Each tool has its own ranking

The same system changes in scale depending on where the question is asked. BlueDental is the strongest case: it appears in 50% of Perplexity responses and 4% of ChatGPT responses. For anyone outside the top, this means there are tools where there is room to compete and tools where there is not.

systemChatGPT
25 responses
Claude
25 responses
Google
25 responses
Perplexity
24 responses
Simples Dental17202017
Clinicorp15171718
Dental Office1513716
Codental941414
BlueDental17612
EasyDental3556
Santé Odonto02310
Odontiva4414
Controle Odonto1317
Open Dental0701
OdontoSoft0015
ByDoctor1210
Dentin Cloud1003
SiOdonto1003
Capim1002
Cuspivo1002
Dentalis1020
Dodo Dentist0003
Densist2000
Dentivo2000
Dontus1010
Fácil Fácil0002
HartSystem0002
Clinaro1000
Clinistok0001
Densya0001
DentalGest1000
Dentaline1000
OdontoPro1000
Resyn1000
Smile Dental1000
Triagefy0001
04 · where the answer comes from

Being read by the AI almost guarantees being cited by it

In 57 of the 99 responses, it is possible to see which websites the tool consulted. There were 97 different sites, and the most used of all is clinicorp.com, Clinicorp's website, in 16 of the 57. Of the ten most used, 6 are websites of the systems measured themselves and 4 are external, such as lentedecontatodental.com.br and blog.odontoresults.com.br.

And what the tool reads appears in what it writes: when the system's website was consulted, its name appeared in the response 84% of the time. When it was not consulted, the name appeared 10% of the time. It is worth separating what appears in the text without competing for the sale of the system: Dental Cremer, Lente de Contato Dental, Melhores CRM, Odonto Results, OdontoPrev, Uniodonto, and iClinic are a dental plan, an industry blog, or general medical-clinic software. They were measured and are outside the table.

Notice who the AI reads: santesistemas.io is the second most used site in the entire study, in 14 of 57, and belongs to Santé Odonto, whose name is written in 15 of the 99 responses. Simples Dental, the table's most cited name, had its site consulted 6 times. Reading a website often does not put anyone at the top by itself, but those who are not read depend only on what the AI already knew.

siteused as a source in how many of the 57
clinicorp.com16
santesistemas.io14
lentedecontatodental.com.br11
densya.com.br7
odontiva.com.br7
blog.odontoresults.com.br6
codental.com.br6
melhorescrm.com6
simplesdental.com6
odontoresults.com.br5
respostas.odontoresults.com.br5
apps.apple.com4
systemsite used as a sourcename written in the response
Simples Dental6 of 5754 of 74
Clinicorp16 of 5750 of 74
Dental Office4 of 5744 of 74
Codental6 of 5727 of 74
BlueDental2 of 5720 of 74
EasyDental2 of 5714 of 74
Santé Odonto14 of 5712 of 74
Odontiva7 of 5712 of 74
Controle Odonto0 of 5711 of 74
Open Dental0 of 578 of 74
OdontoSoft1 of 575 of 74
ByDoctor4 of 573 of 74
Dentin Cloud4 of 574 of 74
SiOdonto4 of 574 of 74
Capim0 of 573 of 74
Cuspivo2 of 573 of 74
Dentalis1 of 571 of 74
Dodo Dentist2 of 573 of 74
Densist1 of 572 of 74
Dentivo1 of 572 of 74
Dontus1 of 571 of 74
Fácil Fácil2 of 572 of 74
HartSystem2 of 572 of 74
Clinaro1 of 571 of 74
Clinistok2 of 571 of 74
Densya7 of 571 of 74
DentalGest0 of 571 of 74
Dentaline1 of 571 of 74
OdontoPro1 of 571 of 74
Resyn1 of 571 of 74
Smile Dental1 of 571 of 74
Triagefy3 of 571 of 74
What this section does not cover. This part looks only at ChatGPT, Claude, and Perplexity, which show the list of sites consulted. Google does not show that list in the responses we captured, so it is excluded from this count, and only this one.
05 · the question segment

In the broadest question of all, the pair leaves no room

The 25 questions were written across four segments: general recommendation, by clinic profile, by system feature, and informational. In the broadest segment, the 24 responses from people who only ask which is best, Simples Dental appears in 100% and Clinicorp in 88%. Anyone other than those two practically does not exist in this question.

question segment1st2nd3rd4th
general recommendation 24 responsesSimples Dental 100%Clinicorp 88%Codental 71%Dental Office 71%
by clinic profile 15 responsesClinicorp 87%Simples Dental 87%Dental Office 40%Codental 33%
by system feature 40 responsesSimples Dental 82%Clinicorp 70%Dental Office 60%Codental 35%
informational 20 responsesClinicorp 25%Codental 25%Dental Office 20%Simples Dental 20%

What changes from one segment to another happens in the middle of the table, not at the top. For those outside the first positions, that is where an opening exists: a business profile or need for which the AI already cites other names.

06 · how we measured

How we measured

  • We asked the 25 questions in 4 tools, once each, in September 2026. That would make 100 responses; we ended up with 99. Perplexity produced 24 of 25: one capture failed. Each question was asked in a clean window, in a temporary conversation with no history, from an IP in Brazil. We saved a screenshot of every one.
  • No question includes the name of a system. All ask for a recommendation, the way a dentist who owns a clinic asks.
  • We count only when the AI writes the system's name in the response. When the name appears only in the list of sites consulted, it is not included in this count: it is a different thing, measured separately in section 04.
  • We count only what the tool wrote. Website cards, videos, and map listings that appear around the response are excluded, because the AI is not choosing the name there.
  • The names in the table came from the responses themselves. We did not start from a ready-made list, so there is no outside system that "should" be there: if it was not cited even once, it does not appear.
  • BlueDental and “o sistema da Morelli” (“Morelli’s system”) count as one company: the AIs themselves write "BlueDental (Morelli)".
  • The free system Odontológicos was measured and excluded: its name collides with the Portuguese phrases “planos odontológicos” (dental plans) and “softwares odontológicos” (dental software), which appear in nearly every response. There is no way to distinguish them without guessing. It appears in the responses but is excluded from the table.
07 · limits

What this study does not say

  • Nothing about service quality. What is measured is what AIs answer, not which system is better to use or who charges less.
  • Nothing about how much each thing is searched for. The 25 questions are the way people ask, not a sample weighted by search volume.
  • Nothing about what the AI answers for you. Responses vary with the prior conversation, the region, and the day. This is a snapshot from September 2026, in a clean window.
  • Nothing about how to change this result. This material measures; it is not an action plan.
08 · the questions

The 25 questions, in full

Original Portuguese research evidence, preserved as recorded.

  1. 01melhor software para clinica odontologica
  2. 02qual sistema de gestao para consultorio odontologico e o melhor
  3. 03me indique um software odontologico bom para minha clinica
  4. 04qual o melhor prontuario eletronico odontologico em 2026
  5. 05software de gestao para dentista que vale a pena
  6. 06qual software odontologico tem o melhor custo beneficio
  7. 07melhor software para consultorio odontologico de um dentista so
  8. 08qual sistema para clinica odontologica com varias unidades
  9. 09melhor software odontologico para clinica de ortodontia
  10. 10qual sistema odontologico para clinica de implante
  11. 11software odontologico que faz agendamento online para o paciente
  12. 12qual software odontologico integra com convenio odontologico
  13. 13melhor software odontologico com odontograma digital
  14. 14qual sistema odontologico controla estoque e financeiro da clinica
  15. 15software para clinica odontologica que envia lembrete por whatsapp
  16. 16qual software odontologico funciona pelo celular
  17. 17melhor software odontologico para quem quer trocar de sistema
  18. 18qual sistema odontologico ajuda a reduzir falta de paciente
  19. 19software odontologico gratuito ou barato para clinica pequena
  20. 20qual software odontologico esta de acordo com a lgpd
  21. 21quanto custa um software de gestao odontologica por mes
  22. 22vale a pena trocar a agenda de papel por software na clinica odontologica
  23. 23como migrar o prontuario da clinica odontologica sem perder dado
  24. 24prontuario eletronico odontologico tem validade legal
  25. 25o que um software de gestao odontologica precisa ter