murmur

murmur · sector study · September 2026

What AI tools answer when someone looks for citizenship advisory services

25 questions asked across 4 AI tools, with 98 responses saved as screenshots. No question names an advisory firm: these are the questions people type before choosing who will handle their process.

This study does not pick a winner. The count is the same for everyone: the name is written in the response or it is not. Anyone appearing zero times is not included on this page, and no company commissioned, reviewed or paid for this study.

01 · who appears

In 35 of 98 responses, AI does not cite any advisory firm

This is the trait separating this niche from the others we measure. AI barely names companies here: 1.4 mentions per response, against three or four in other sectors. In 35 of the 98 responses, 36%, it explains the process, recommends checking reputation and names no one. In ChatGPT, this happens in 13 of 25.

When it does name firms, it still does not choose a winner. Cidadania4u is the most cited, in 32 of 98 responses, and second place, Nostrali, appears in 15. None of the 20 reaches half the responses.

advisory firmin how many of the 98 responsesshare of all mentionsaverage place in the listin how many of the 25 questions
Cidadania4u32 33%23.9%1.518
Nostrali15 15%11.2%1.410
Cidadania e Visto12 12%9.0%1.75
Velloso Cidadania11 11%8.2%2.08
Simonato8 8%6.0%2.27
Cidadania Já7 7%5.2%2.05
Instituto Cidadania Italiana6 6%4.5%2.23
Master Cidadania6 6%4.5%1.76
Ferrara Cidadania5 5%3.7%2.65
La Via Italia5 5%3.7%2.45
Carla Guanais4 4%3.0%2.24
Gioppo e Conti4 4%3.0%1.24
Pátria Cidadania4 4%3.0%2.54
Chelotti3 3%2.2%3.33
Orestes Mallmann3 3%2.2%1.01
Docmundo2 2%1.5%1.51
Europress2 2%1.5%3.52
MN Cidadania2 2%1.5%1.52
Vicenza Cidadania2 2%1.5%2.51
Marangoni1 1%0.7%4.01
How to read it. The second column shows how many responses contained the name. The third is the advisory firm’s share of everything cited: the 20 firms total 134 mentions, and this column divides that total. The fourth is where the name usually appears in the list: 1.0 would mean always appearing first.
02 · order within the response

Appearing is one thing; being the first name is another

AI almost never answers with just one advisory firm: it averages 1.4 names per response. That is why where a name appears matters as much as appearing at all. Nostrali opens the list most often, with an average place of 1.4. Velloso Cidadania is at the other extreme among the higher-volume firms: it appears in 11 responses and enters at 2.0th on average, after the reader has already seen other names.

For firms in the middle of the table, this is where the difference lies between being considered and merely mentioned. A list has a beginning, and anyone arriving at its end competes with names the reader has already seen.

03 · one tool is not another

Each tool has its own ranking

The same advisory firm changes in size depending on where the question is asked. Cidadania4u is the strongest case: it appears in 56% of Google responses and 4% of ChatGPT responses. For anyone outside the top positions, this means there are tools where they can compete and tools where they cannot.

advisory firmChatGPT
25 responses
Claude
25 responses
Google
25 responses
Perplexity
23 responses
Cidadania4u18149
Nostrali1680
Cidadania e Visto2343
Velloso Cidadania0236
Simonato3131
Cidadania Já1222
Instituto Cidadania Italiana2220
Master Cidadania3003
Ferrara Cidadania0230
La Via Italia0203
Carla Guanais0004
Gioppo e Conti3001
Pátria Cidadania0103
Chelotti0003
Orestes Mallmann1011
Docmundo0110
Europress0002
MN Cidadania1001
Vicenza Cidadania1001
Marangoni0100
04 · where the answer comes from

Being read by AI almost guarantees being cited by it

In 59 of the 98 responses, it is possible to see which sites the tool consulted. There were 137 different sites, and the most used of all is cidadania4u.com.br, Cidadania4u’s site, in 7 of the 59. Among the ten most used, 8 are sites of the advisory firms measured and 2 are outside sites, such as iogringo.com.br and reclameaqui.com.br.

What the tool reads also appears in what it writes: when the advisory firm’s site was consulted, its name appeared in the response 82% of the time. When it was not consulted, the name appeared in 3%. It is worth separating what appears in the text without competing for the sale: Correio Braziliense, Eurodicas and Guia da Itália are a content portal and newspaper, while Reclame Aqui is a reputation site. They were measured and remain outside the table because they do not sell the process.

siteused as a source in how many of the 59
cidadania4u.com.br7
europress.com.br6
vellosocidadania.com6
cidadaniaevisto.com.br5
mastercidadania.com.br5
iogringo.com.br4
reclameaqui.com.br4
carlaguanais.com3
chelotti.com3
cidadaniaja.com.br3
consrecife.esteri.it3
conssanpaolo.esteri.it3
advisory firmsite used as a sourcename written in the response
Cidadania4u7 of 5932 of 98
Nostrali3 of 5915 of 98
Cidadania e Visto5 of 5912 of 98
Velloso Cidadania6 of 5911 of 98
Simonato3 of 598 of 98
Cidadania Já3 of 597 of 98
Instituto Cidadania Italiana3 of 596 of 98
Master Cidadania5 of 596 of 98
Ferrara Cidadania2 of 595 of 98
La Via Italia2 of 595 of 98
Carla Guanais3 of 594 of 98
Gioppo e Conti3 of 594 of 98
Pátria Cidadania3 of 594 of 98
Chelotti3 of 593 of 98
Orestes Mallmann2 of 593 of 98
Docmundo2 of 592 of 98
Europress6 of 592 of 98
MN Cidadania3 of 592 of 98
Vicenza Cidadania2 of 592 of 98
Marangoni2 of 591 of 98
What this section does not cover. This section considers only ChatGPT, Claude, Google and Perplexity, which show the list of sites consulted.
05 · the question slice

The question slice has little effect at the top

The 25 questions were written in five slices: general recommendations; country and route of the process; stage (certificate, consulate, comune); questioner profile; and informational questions about price and timing. The leading names recur in almost all of them.

question slice1st2nd3rd4th
general recommendation 22 responsesCidadania4u 64%Cidadania e Visto 36%Nostrali 32%Cidadania Já 18%
by country and route 24 responsesCidadania4u 38%Cidadania e Visto 12%Nostrali 12%Orestes Mallmann 12%
by process stage 24 responsesVelloso Cidadania 25%Cidadania4u 21%Instituto Cidadania Italiana 21%Nostrali 21%
by profile and circumstance 8 responsesCidadania4u 38%Cidadania Já 25%Master Cidadania 25%Europress 12%
informational 20 responsesCidadania e Visto 5%Cidadania4u 5%La Via Italia 5%

What changes from one slice to another happens in the middle of the table, not at the top. For firms outside the leading positions, this is where there is an opening: a country or stage of the process in which AI already cites other names.

06 · how we measure

How we measure

  • We asked the 25 questions in 4 tools, once each, in September 2026. That would yield 100 responses; we retained 98. In Perplexity, 23 of 25 were retained: 2 captures failed. Each question was asked in a clean window, in a temporary conversation without history, from an IP in Brazil. We saved every screenshot.
  • No question names an advisory firm. All ask for recommendations, as someone asks before hiring one.
  • We count only when AI writes the advisory firm’s name in the response. When the name appears only in the list of sites consulted, it does not enter this count: that is something else, measured separately in section 04.
  • We count only what the tool wrote. Site cards, videos and map listings around the response are excluded because AI is not choosing the name there.
  • The names in the table came from the responses themselves. We did not begin with a ready-made list, so no outside advisory firm ‘should’ be there: if it was not cited once, it does not appear.
  • Capture ran more than one pass per question. Only the first entered the count, which is the single pass used in the other studies. Mixing repetitions would inflate the figures and break comparison between studies.
  • Two Perplexity responses stopped at a registration wall. They exist as captures and measured nothing, so they were removed from the numerator and the denominator.
07 · limits

What this study does not say

  • Nothing about service quality. What is measured is what AI tools answer, not who has the best acceptance network or the lowest fee.
  • Nothing about how much each thing is searched. The 25 questions reflect how decision-makers ask, not a sample weighted by search volume.
  • Nothing about what AI answers for you. Responses vary with the preceding conversation, region and day. This is a September 2026 snapshot in a clean window.
  • Nothing about how to change this result. This material measures; it is not an action plan.
08 · the questions

The 25 questions, in full

Original Portuguese research evidence, preserved as recorded.

  1. 01melhor empresa para tirar cidadania italiana
  2. 02qual assessoria de cidadania italiana e mais confiavel
  3. 03me indique uma empresa boa para cidadania portuguesa
  4. 04qual a melhor assessoria de cidadania europeia em 2026
  5. 05empresa de cidadania italiana que vale a pena contratar
  6. 06qual empresa de cidadania tem o melhor custo beneficio
  7. 07melhor empresa para cidadania italiana por via judicial
  8. 08qual assessoria para cidadania italiana via materna
  9. 09melhor empresa para cidadania portuguesa por neto
  10. 10qual empresa faz cidadania espanhola pela lei da memoria democratica
  11. 11melhor assessoria para cidadania alema
  12. 12qual empresa ajuda a tirar cidadania polonesa
  13. 13melhor empresa para busca de certidoes na italia
  14. 14qual assessoria cuida do processo no consulado italiano
  15. 15melhor empresa para reconhecimento de cidadania morando na italia
  16. 16qual empresa faz cidadania italiana com processo em comune
  17. 17melhor assessoria para transcricao de casamento na italia
  18. 18qual empresa resolve retificacao de certidao para cidadania
  19. 19qual assessoria de cidadania acompanha o processo do inicio ao fim
  20. 20melhor empresa de cidadania europeia para quem quer parcelar
  21. 21quanto custa tirar cidadania italiana com assessoria
  22. 22quanto tempo demora o processo de cidadania italiana
  23. 23vale a pena pagar assessoria de cidadania ou fazer sozinho
  24. 24quais documentos preciso para dar entrada na cidadania italiana
  25. 25como funciona a fila do consulado italiano para cidadania