murmur

murmur · sector study · September 2026

What AI tools answer when a business looks for a way to bill subscriptions

25 questions asked across 4 AI tools, with 99 responses saved as screenshots. No question names a platform: these are the questions a business types before choosing how it will bill customers.

This study does not pick a winner. The count is the same for everyone: the name is written in the response or it is not. Anyone appearing zero times is not included on this page, and no company commissioned, reviewed or paid for this study.

01 · who appears

Three names above half, with the first appearing in four out of five responses

Asaas appears in 79 of the 99 responses, Iugu in 62, and Vindi in 60. There are 19 percentage points from first to third. The drop comes after that, from third to fourth place, Stripe, at 38. In total, 16 different platforms are cited, adding up to 345 mentions.

platformin how many of the 99 responsesshare of all mentionsaverage place in the listin how many of the 25 questions
Asaas79 80%22.9%1.925
Iugu62 63%18.0%2.525
Vindi60 61%17.4%2.423
Stripe38 38%11.0%3.517
Pagar.me28 28%8.1%3.215
Stripe Billing24 24%7.0%2.812
Chargebee10 10%2.9%5.47
Cobre Fácil8 8%2.3%3.15
Efí8 8%2.3%2.65
Recurly8 8%2.3%6.16
Conexa7 7%2.0%4.16
Gerencianet5 5%1.4%4.24
PagBrasil4 4%1.2%3.22
Superlógica2 2%0.6%3.52
Galax Pay1 1%0.3%3.01
Juno1 1%0.3%5.01
How to read it. The second column shows how many responses contained the name. The third is the system’s share of everything cited: the 16 platforms total 345 mentions, and this column divides that total. The fourth is where the name usually appears in the list: 1.0 would mean always appearing first. The platforms Kolek, Barte and Zoop were measured and did not appear once, so they are not in the table.
02 · order within the response

Appearing is one thing; being named first is another

AI almost never answers with just one system: it averages 3.6 names per response. That is why where a name appears matters as much as appearing at all. Asaas is named first most often, with an average place of 1.9. Chargebee is at the other extreme: it appears in 10 responses and enters at 5.4th on average, after the reader has already seen other names.

This column separates the top three because they are close in presence. All three appear; only one is named first.

03 · one tool is not another

Each tool has its own ranking

The same platform changes in size depending on where the question is asked. Iugu is the strongest case: it appears in 88% of ChatGPT responses and 44% of Google responses. That is a 44-point gap between its best and worst tool. For anyone outside the top positions, this means there are tools where they can compete and tools where they cannot.

platformChatGPT
25 responses
Claude
25 responses
Google
25 responses
Perplexity
24 responses
Asaas23191819
Iugu22181111
Vindi10191714
Stripe1310510
Pagar.me87310
Stripe Billing6567
Chargebee0514
Cobre Fácil0125
Efí2132
Recurly0503
Conexa0601
Gerencianet1112
PagBrasil1102
Superlógica0200
Galax Pay1000
Juno0100
04 · where the answer comes from

Being read by AI almost guarantees being cited by it

In 63 of the 99 responses, it is possible to see which sites the tool consulted. There were 92 different sites, and the most used of all is iugu.com, Iugu’s site, in 15 of the 63. Among the ten most used, 9 are sites of the systems measured and 1 is external, such as mercadopago.com.br.

What the tool reads also appears in what it writes: when the platform’s site was consulted, its name appeared in the response 94% of the time. When it was not consulted, the name appeared in 16%. It is worth separating what appears in the text without competing for subscription management: Cielo, InfinitePay, Mercado Livre, Mercado Pago, PagBank, PagSeguro and Stone are acquirers and banks. They were measured and remain outside the table: they sell card terminals and accounts, not subscription management. The case of Mercado Pago stands out: it is written in 40 of 99 responses, more than any measured platform outside the top three, because nearly every question touches on a payment method.

Three other names cited by AI are also excluded for a different reason: they do not sell what this page compares. Celcoin (6), Cora (4) and Pacto (3) appear in responses, but the first is banking infrastructure for financial-product builders, the second is a digital bank with billing as an account feature, and the third is gym-management software included because of the question about collecting student monthly fees. They were measured by the same standard and are disclosed here so readers do not look for them in the table.

siteused as a source in how many of the 63
iugu.com15
stripe.com13
docs.asaas.com11
mercadopago.com.br9
vindi.com.br9
asaas.com7
blog.asaas.com6
central.ajuda.asaas.com6
celcoin.com.br5
dev.iugu.com4
dinheirodaminhaempresa.com4
b2bstack.com.br3
platformsite used as a sourcename written in the response
Asaas24 of 6379 of 99
Iugu19 of 6362 of 99
Vindi11 of 6360 of 99
Stripe14 of 6338 of 99
Pagar.me3 of 6328 of 99
Stripe Billing14 of 6324 of 99
Chargebee0 of 6310 of 99
Cobre Fácil2 of 638 of 99
Efí3 of 638 of 99
Recurly0 of 638 of 99
Conexa1 of 637 of 99
Gerencianet0 of 635 of 99
PagBrasil2 of 634 of 99
Superlógica0 of 632 of 99
Galax Pay0 of 631 of 99
Juno0 of 631 of 99
What this section does not cover. This section considers only ChatGPT, Claude, Google and Perplexity, which show the list of sites consulted.
05 · the question slice

On the broadest question, the top three are tied

The 25 questions were written in four slices: general recommendations, customer niche, feature, and informational. In the broadest slice—the 20 responses to people simply asking for the best platform— Asaas and Iugu appear in 85%, with third place at the same level. People arriving through the generic question consistently receive the same three names.

question slice1st2nd3rd4th
general recommendation 20 responsesAsaas 85%Iugu 85%Vindi 85%Stripe Billing 60%
by customer niche 28 responsesAsaas 75%Vindi 50%Iugu 46%Stripe Billing 21%
by feature 31 responsesAsaas 90%Iugu 77%Vindi 68%Pagar.me 45%
informational 20 responsesAsaas 65%Iugu 40%Stripe 40%Vindi 40%

The picture changes when the question narrows, and that is this page’s most useful finding for anyone outside the top positions. In the customer-niche slice, second and third fall to around half, while names appearing nowhere else rise into the list. Asking ‘which platform for a school’ or ‘for an internet provider’ returns a different set of responses than asking which is best.

06 · how we measure

How we measure

  • We asked the 25 questions in 4 tools, once each, in September 2026. That would yield 100 responses; we retained 99. In Perplexity, 24 of 25 were retained: one capture failed. Each question was asked in a clean window, in a temporary conversation without history, from an IP in Brazil. We saved every screenshot.
  • No question names a platform. All ask for recommendations, as someone looking to bill customers would ask.
  • We count only when AI writes the platform’s name in the response. When the name appears only in the list of sites consulted, it does not enter this count: that is something else, measured separately in section 04.
  • We count only what the tool wrote. Site cards, videos and map listings around the response are excluded because AI is not choosing the name there.
  • The names in the table came from the responses themselves. We did not begin with a ready-made list, so no outside platform ‘should’ be there: if it was not cited once, it does not appear.
  • Each name is counted separately, even when two rows belong to the same company. The table shows the name as AI wrote it. Where the same company is written in two forms, it occupies two rows because that is how it reaches those reading the response.
07 · limits

What this study does not say

  • Nothing about service quality. What is measured is what AI tools answer, not which system is best to use or who charges less.
  • Nothing about how much each thing is searched. The 25 questions reflect how people ask, not a sample weighted by search volume.
  • Nothing about what AI answers for you. Responses vary with the preceding conversation, region and day. This is a September 2026 snapshot in a clean window.
  • Nothing about how to change this result. This material measures; it is not an action plan.
08 · the questions

The 25 questions, in full

Original Portuguese research evidence, preserved as recorded.

  1. 01qual a melhor plataforma de cobranca recorrente para empresa
  2. 02me indique um sistema de assinatura e cobranca recorrente
  3. 03qual gateway de pagamento recorrente tem o melhor custo beneficio
  4. 04qual o melhor sistema de cobranca recorrente em 2026
  5. 05plataforma de cobranca recorrente que vale a pena contratar
  6. 06qual plataforma de cobranca recorrente para escola e mensalidade
  7. 07melhor sistema de cobranca recorrente para academia e estudio
  8. 08qual plataforma de cobranca para clube de assinatura
  9. 09melhor sistema de cobranca recorrente para clinica e consultorio
  10. 10qual plataforma de cobranca recorrente para provedor de internet
  11. 11melhor cobranca recorrente para software b2b com contrato mensal
  12. 12qual plataforma de cobranca recorrente para mei e profissional autonomo
  13. 13qual plataforma de cobranca recorrente faz pix automatico
  14. 14melhor plataforma de cobranca com split de pagamento
  15. 15qual plataforma de cobranca tem subconta para marketplace
  16. 16melhor sistema de cobranca que faz retentativa automatica de cartao
  17. 17qual plataforma de cobranca recorrente emite nota fiscal junto
  18. 18melhor plataforma de cobranca recorrente com carne e boleto
  19. 19qual plataforma de cobranca recorrente tem a melhor api para desenvolvedor
  20. 20melhor sistema de cobranca recorrente para recuperar inadimplencia
  21. 21quanto custa uma plataforma de cobranca recorrente por transacao
  22. 22como trocar de plataforma de cobranca sem perder assinante
  23. 23vale a pena usar plataforma de cobranca ou integrar direto com o banco
  24. 24o que uma plataforma de cobranca recorrente precisa ter
  25. 25existe plataforma de cobranca recorrente sem mensalidade fixa